All Systems Operational

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Welcome to Catalyst's Communication Portal.

Uptime over the past 90 days. View historical uptime.
Catalyst ? Operational
90 days ago
100.0 % uptime
Today
Pinnacle Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 17, 2025

No incidents reported today.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025
Catalyst App Status Update
Resolved - Great news! Apple has restored the Catalyst App to the Apple App Store. If you’re an Apple user, you can resume using the app as normal by updating or downloading it directly from the App Store.

Additionally, a hotfix is now live in the Apple App Store that will fix the current reported synchronization issues. This is already available in the Google Play Store for Android users.

We sincerely apologize for any inconvenience caused during this temporary disruption and appreciate your patience as we worked with Apple to resolve the matter.

If you have any further questions or need additional support, feel free to reach out to us at (877) 288-5583 or catalystsupport@therapybrands.com.
Jan 7, 09:37 EST
Identified - The Latest Catalyst App Update:

Thank you for your patience as we continue to work with Apple as they restore the Catalyst app listing to the Apple Store.

As a workaround in the interim, below is a direct link that will allow you to download the app from the Apple App Store to your device: https://apps.apple.com/us/app/catalyst-by-therapy-brands/id1628316557

Please note: you will need to access this link from the device you wish to download the app.

Once apple has restored the app, we plan to issue an update to correct a reported issue with synchronization.
Jan 6, 22:13 EST
Jan 6, 2025
Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

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